Create fully customized Reports, handle Agents data or manage Archives. LiveChat REST API allows you to interact with data in many ways.See full reference
- Manage your Agents and get information about their activities.
- Look up past chats and after-hours messages and send chat transcripts via email.
- Visitor's Chat
- Perform a chat via your LiveChat as a visitor.
- Canned responses
- Get a full list of your Canned responses and modify it.
- Get information about your Goals and modify them.
- Create new and modify existing Greetings and look up Greetings reports.
- Get Agent Groups data and create new or modify existing Groups.
- Access and extract all the Reports data available in LiveChat.
- Check if your LiveChat is online.
- Create and delete Tags in LiveChat.